BUSINESS PROCESS MANAGEMENT

Business Process Management 

Business Process Management (BPM), as defined by Gartner, uses methods to discover, model, analyze, measure, improve and optimize business strategy and processes.

BPM deals with the analysis and improvement of business processes.

In contrast to task and project management, BPM looks at the entire end-to-end process.

While project management focuses on one-off work scopes, BPM focuses on repeatable processes.

Through continuous process redesign, companies can streamline their workflows, achieving efficiencies and cost savings.

The Business Process Model and Notation (BPMN) is an industry standard from the Object Management Group (OMG) that is used to graphically represent and model business processes.

Features and goals of BPMN:

• In BPMN, a business process is represented by a sequence of tasks that need to be completed.
• The sequence of these tasks is determined by decision points (gateways) and control connections (sequence flow).
• These elements can also be used to create and synchronize parallel processes.
• The areas of responsibility of the people involved in a process can be represented using “swimlanes”.
• In cross-company processes, “pools” are used to represent individual business partners.
• The exchange of information between partners can be modeled with “message flow” connections.
• Reactions to special events can be defined with “Events”.
• Additional data can be integrated into a process diagram, e.g. B. through “annotations” for documentation purposes.

In BPMN Version 2.0, the language elements are expanded and specified, and the ability to automate business processes is given greater consideration.